Shipping policy

Shipping Policy

Thank you for shopping with us! We are committed to delivering your crystal products safely and on time across India.

Order Processing

• All orders are processed within 1–3 business days after payment confirmation.
• Orders placed on weekends or public holidays will be processed on the next working day.

Shipping Time

• Standard Delivery: 3–7 business days across most locations in India.
• Delivery times may vary depending on your location, courier partner availability, and unforeseen circumstances.

Shipping Charges

• Shipping charges are calculated at checkout based on the delivery location and order value.
• Free shipping offers, if applicable, will be displayed during checkout.

Order Tracking

• Once your order is shipped, you will receive a tracking number via email, SMS, or WhatsApp.
• You can use the tracking details to monitor your shipment status.

Delivery Delays

While we strive to deliver orders on time, delays may occur due to:

• Weather conditions
• Public holidays
• Natural disasters
• Courier service disruptions
• Remote location deliveries

Damaged or Lost Packages

• If your package arrives damaged, please contact us within 48 hours of delivery with photos of the product and packaging.
• If your package is lost in transit, we will work with the courier partner to resolve the issue as quickly as possible.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping details. We are not responsible for delays or failed deliveries due to incorrect addresses or contact information.

Contact Us

For any shipping-related questions or assistance, please contact us:

📞 Phone/WhatsApp: 9717285075
📧 Email: angelcrystalworld1111@gmail.com
🌐 Website: Crystaheal.com

Thank you for choosing us for your crystal and healing products!